Fidelity Bank’s The Rink Branch in downtown New Orleans, LA (70130) offers trusted, community-focused banking. Steps from the city's heart, we provide a full range of personal and business banking services, including checking, savings, home loans, and commercial solutions. Easily manage your finances with our business online banking services. This location is closed daily from 1:30 PM to 2:00 PM for lunch. Our team is here to help you manage your finances or grow your business. With over 115 years of experience, Fidelity Bank remains your local partner—Here for Good, and Here for New Orleans.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.