Founded in 1957 by William H. Ruff, the Department of Corrections Credit Union is a not-for-profit organization established with the mission to provide financial services, products, and knowledge necessary to meet members’ financial goals. The Board of Directors and the Management Team strive to provide an affordable source of credit in an ever-changing economic environment and help educate our members to make sound financial decisions. The individual personal service and care that employees provide to our members are what distinguishes DOCCU from other financial institutions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.