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La Capitol Federal Credit Union

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About

Credit UnionBankBusiness Banking ServiceMortgage LenderNon-Profit Organization
La Capitol Federal Credit Union, established in 1961, is one of the largest credit unions in Louisiana. Established in 1961, La Cap has grown and expanded from its roots in Baton Rouge to 15 branches serving more than 54,000 members across Louisiana. The credit union also provides convenient services through the Co-op Shared Branch network with more than 30,000 ATMs and 5,000 locations. La Cap offers a comprehensive range of products and services tailored to the diverse financial needs of our members. Whether you need a simple savings account to grow your wealth, a convenient checking account for everyday transactions, or a reliable lending option to fulfill your dreams, La Cap is ready with innovative solutions.

Location

La Capitol Federal Credit Union
1930 Gus Kaplan Dr, Alexandria, LA
71301, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.