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Reviews
3.1
41 reviews
5 stars
19
4 stars
2
3 stars0
2 stars
4
1 star
16
EE
E30 Entourage
Oct 5, 2026
1.0
I visited this PNC location this morning to make a deposit and waited nearly 30 minutes. There was only one teller helping customers, even though about five people were waiting in line. Meanwhile, the manager and other employees appeared to be in their offices.
This isn’t the first time I’ve felt unwelcome at this location. The service has been disappointing on multiple visits, and it’s making me consider taking my business elsewhere. The low reviews don’t surprise me.
RK
rashed kadhum
Sep 29, 2026
5.0
Kaya was super helpful and kind walking me through opening a new bank account, easy to work with and easy to talk to. Those are big things that a lot of people look over, overall it was a really good experience.
AS
April Ventura Sosa
May 9, 2026
5.0
works are nice and helpfull
EH
Elizabeth Hobbs
Apr 5, 2022
1.0
PNC bank in Buchel on hikes lane have employees that act as if they are unable to handle withdrawals... enough folks have drawn interest off of my cash before it got to me. I deposited a cashier's check on Thursday and was told I can start to withdraw from it on Friday; Saturday I go to make a withdrawal and was told that they had to verify my check (which should have already been done by then) but the office was closed that they needed to call... Monday comes & I go back only to be told that the same thing. Went to another branch and had absolutely no problems. I won't be going back to that one.
What are the regular business hours for PNC Bank at 3603 Bardstown Rd, Louisville?
PNC Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
Is there a drive-through service available at this PNC Bank location?
Yes, the drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Which banking products and services does PNC Bank offer at this branch?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services at this location.
Does this PNC Bank branch offer any special services such as notary or safe deposit boxes?
Yes, the branch provides notary services (appointment needed), safe deposit boxes, change orders, cashier's checks, wire transfers, loans specialist assistance, and has ATM and WiFi available.
Is this PNC Bank branch accessible for people with disabilities?
Yes, the branch has wheelchair accessible entrances and parking, and offers handicapped access overall.
How can customers schedule an appointment at this PNC Bank location?
Customers can schedule an appointment online via the PNC Bank website at https://www.pnc.com/en/apps/appointment-setting/schedule-appointment.html?questionId__propid=DSA_ExtDir&locationid=pnc05000442&lnksrc=branch-listing-appointment or through the PNC mobile app.
What nearby restaurants can I visit before or after banking at PNC on Bardstown Rd?
There are several nearby eateries including Chili's Grill & Bar, Arby's, Pizza Hut, Moby Dick Bashford Manor, It's Just Wings, Papa Murphy's Take 'N' Bake Pizza, Tumbleweed Tex Mex, and Wendy's, offering a variety of dining options to enjoy around your banking visit.
Are there other financial service providers close to PNC Bank on Bardstown Rd?
Yes, nearby financial services include Fifth Third Bank, BB&T ATM, and Western Union, which can be useful for additional banking or money transfer needs.
What other handy services or stores are near the PNC Bank branch at Bardstown Square?
Nearby, you'll find services like UPS Access Point for shipping, Walgreens for pharmacy and convenience, Dollar Tree for discount shopping, Skyway Dry Cleaners and 247 Laundromat for laundry needs, and AutoZone and Valvoline for automotive services.
Does the PNC Bank branch have any special promotions or customer offers currently?
PNC Bank offers a New Customer promotion where you can earn up to $400. Details are available on their website.
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