Whitaker Bank is dedicated to providing exceptional banking experiences to our fellow Kentuckians. Our mission is achieved through planning, sound loans and investments, continuous educational training, and marketing a broad array of financial products and services designed to satisfy the needs of the customer and the community. Personal service distinguishes our bank from the competition, and our local ownership ensures that our reinvestment efforts are in Kentucky communities. We realize that a community preparing for tomorrow depends on a strong financial institution that is capable of meeting those challenges. We are locally owned, community oriented, and conveniently located.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.