Community Trust and Investment Company is a subsidiary of Community Trust Bancorp, Inc. We are headquartered in Lexington, Kentucky and have locations in Ashland, Pikeville, Versailles, and La Follette, Tennessee.
Community Trust and Investment Company offers a variety of investment services including investment management, retirement services, trust and estate services, life insurance, college planning, and everything in between. Our services are provided for individuals, families, and businesses alike.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.