First State Bank & Trust is an independent financial institution headquartered in Northeast Kansas. It consists of seven bank locations found in Basehor, Kansas City, Lawrence, Perry and Tonganoxie. Our Trust and Investment Center is also located in Basehor. First State Bank & Trust has deep roots in Kansas banking dating back to 1893 and an equally long tradition of community service. Owned by the current group of local stockholders since 1979, the First State Bank & Trust team has made a commitment to remain independent and to maintain the spirit of excellence and service that is so important to the organization. First State Bank & Trust . . . where banking is still a people business.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.