March 18, 1974: opening of West Lawrence branch at Iowa and Harvard. Number 12 on list of Capitol Federal branch network; number two in Lawrence. Dick Holzmeister served as first manager. 1979: all Lawrence loan origination and processing centralized at West Lawrence. 1986: a separate loan office was created in leased space just west of the branch for processing of all Lawrence loan origination, closing, and servicing assistance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.