First Capitol Federal branch outside Topeka. Constructed of limestone and bricks, the branch was renovated and expanded in 1965, in late '60s and again in 1978 and 2015. In its more than 60-year history, the branch has been led by just five branch managers: Ray Culbertson, Dick Holzmeister, Joe Oberzan, Jim Sears and Deborah Johnston.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.