Capitol Federal® is pleased to announce our newest branch office. Located at 6900 State Avenue in Kansas City, Kansas, your new Wyandotte County branch is expected to be completed by the middle of 2023.
At nearly 2600 square feet, the new State Avenue CapFed® branch will have 3 teller stations, 2 drive-thru lanes and a drive-thru ATM. It will also have a flex space for mortgage lending, commercial lending, business banking and Capitol Agency® Insurance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.