Flagstar Bank

Reviews

• LG

  Lena G

  Aug 14, 2026
  2.0
  Please train the people who answer your phones. Called Wabash branch and they gave me mostly wrong info. Had to call 888 number. They helped w no problem.
• CL

  Chris L

  Jun 27, 2026
  1.0
  Closed my accounts, cooperate started changing account rules and charged fees for everything.
• DC

  Daniel Clark

  Feb 26, 2026
  1.0
  Is it really my money if flagstar prevents me from using it?
• RP

  Roger Price

  Dec 12, 2019
  1.0
  I was on my mother's account, to help her with her finances. She passed away last November, in December I emptied her accounts and closed them. Or at least I though I had. That's what they told me was done. Turns out they didn't close the account and left $10 in it. They then began charging maintenance fees to the account, and then overdraft fees, and inactivity fees. Until the closed the account out for lack of payment and sent it to collections. So now they want to charge me $180. And I've been going around and around with then for several days and they keep giving me the running around. Very unprofessional.
• JG

  Jen Gore

  Mar 1, 2019
  1.0
  Called to check on My mom's account for her as she heard that the Wabash Wells Fargo was turning into Flagstar, banker who answered was not helpful, rude and quite sarcastic over the phone. She was so snidely and condescending I ended up hanging up on her and calling my local wells Fargo in NC to find out her account was still with them and was not affected by the acquisition...thankfully because based on that one conversation I would NEVER want to nor would my mother want to bank with such rude, hateful people.

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