PNC Bank

Reviews

• BL

  Brooke Lopez

  Jun 22, 2026
  5.0
  I just want to say how much I love this branch!! Everyone is always super helpful and nice, especially Fatima! Literally she’s the sweetest person ever, very patient and kind and answers all my questions no matter how many times I call in. She is so helpful and always gets back to me quickly when I reach out with a concern!! She makes me calling in for stressful situations such a breeze. She is very knowledgeable, and I prefer to call in to this branch to speak with her or driving to this location rather than calling or going anywhere else even though it’s the furthest from my house. Thank you Fatima and the Ireland branch for being so warm, helpful and welcoming every single time I call in :)
• SM

  Sue M

  Jun 12, 2026
  5.0
  Have been a long time customer at PNC. The Ireland Road location in South Bend, IN is my favorite branch. The tellers and management always have a smile on their face and make it easy to do business.
• SS

  steelers46614

  May 12, 2026
  1.0
  Bad customer service. Not surprised a lot of the reviews I read are 1-2 stars
• EK

  Ethan Kokoska

  Jan 14, 2026
  1.0
  Zero stars and I wish I could sue them. This is the second time I have used this atm and had it crap out on me and eat my check. For this is the second time in a row that it has taken that check and restarted and refused to return the check or process it. I had incurred late fees on payments because of this last time and they did not do anything to resolve that, it took 14 days to get my money and they eventually gave me my money but made no effort to fix the fees they caused me to incur. Now this is the second time this is happening and I am just downright pissed and if I end up getting fees for anything due to my not having this money I either hope they offer to cover that or I will sue them for that plus the stress and time it took. This is unacceptable and insane that the atm literally just restarts mid transaction and there is no provision for that like it doesn’t check if there is a check in the machine and expel it so I can try again it doesn’t even make any attempt to continue the transaction it just restarts and pretends like my money doesn’t exist. So yea PNC I am not gonna bank with you any more if you don’t fix this and add a bit on top for having this happen twice now.
• KM

  Krissie m

  Aug 9, 2024
  2.0
  Service is terrible, long wait times even when they are not busy. Rude tellers. Customer Service is not their priority.