PNC Bank

Reviews

• WS

  WILLIAM S.

  Apr 1, 2026
  2.0
  Worst service I've ever had I've been with PNC bank since it was Union Bank trust and then National city and they got bought out by PNC bank. I get in there and they try to tell me some BS about making a deposit I had my deposit slip filled out and I'm making a small cash deposit and the guy says I need your ID I said my deposit slip is my ID and thats not good enough so I had to show my drivers license to make a cash deposit they tell me its a mandatory from the federal Government that was a lie it's crazy I'm closing my account both of them and I'm gonna move all my stuff to first where they do want my business and seem to want to take care of me PNC IS a joke at Highlander point once I close my accounts I'm done
• BS

  Barbara Smith

  Jun 15, 2023
  1.0
  Opened up an account one year ago and right away a couple things happened which left me unimpressed but the real kicker was yesterday when my personal banker called me for a yearly check in to see how I was liking things. I was complaining that I only received 0.18 cents interest on $22,000 and SHE HUNG UP ON ME. Nothing says we appreciate you and want to keep your business quite like that. On-line banking, here I come.
• LP

  Lisa Pritchard

  Oct 12, 2022
  5.0
  Employees are professional and I always get the service I need.
• DM

  Dave Mcentire

  Aug 24, 2020
  1.0
  Branch in Floyd’s Knob refused to cash a state issued government check. I made the point that I had much more currently in my accounts then what the check amount was for but the response was that they were not “comfortable” cashing it. Went to the branch on State street and they don’t have the money to cash it there so when I asked who does they said they called the branch on Charlestown Road and they had the funds and would cash the check. Drove across town to that branch and now get the run around again, refusing to cash a state issued check when I have the funds available. Aggravated beyond words at this point so I told them to close out all THREE accounts that I have had with PNC Bank for over 3 years. They had the nerve to ask why lol. They wanted to give me a cashiers check! Why would I take a check from a bank that will not take one from me, not to mention some branches don’t even have enough cash on hand to cash a check? Obviously PNC Bank does not care to retain their customers. I eventually got my money and am now looking for a decent local bank. Any suggestions?

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