There’s no substitute for stellar customer service that takes place face to face, and at FCN Bank in Brookville, IN, business still happens with a smile and a handshake. With rich roots in the community dating all the way back to 1901, the team at FCN Bank is proud to be part of a legacy of local banking that values integrity and positive interaction over the bottom line.
Headquartered in beautiful Brookville, FCN Bank boasts nearby branches in Batesville, Everton, Harrison, and Sunman, and their commitment to customer service runs strong throughout every location they manage. Their team knows that banking is personal, and they believe that all of their clients deserve to trust the institution they bank with.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.