North Shore Trust and Savings’ focus since 1921 has been home ownership and wealth accumulation for our customers. We invest in training our team and updating technology to better serve our customers, and we give back to the communities that support us through civic service and financial literacy programs.
For the past century we have operated with the same philosophy – Put the Customer First. Having strong roots in the area, this comes naturally for us. We view our customers as friends and neighbors rather than as a transaction. Our employees are here to provide a service rather than sell a product. Equal Housing Lender. Member FDIC. NMLS #438265
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.