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Prairie State Bank & Trust proudly serves Savoy, Champaign, Urbana, Mahomet, Tolono, St. Joseph, and surrounding East Central Illinois communities. Since 1988, we have provided relationship-focused personal and business banking with local decision-making and exceptional service. Our solutions include checking accounts, savings accounts, consumer lending, commercial lending, mortgage loans, VA loans, first-time homebuyer programs, home equity loans, HELOCs, agricultural lending, equipment financing, treasury and cash management, trust services, wealth management, estate planning, online banking, mobile banking, mobile deposit, debit cards, CDs, IRAs, and HSAs to help individuals, families, and businesses achieve financial success.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.