PNC Bank

Reviews

• BK

  Biljana “Sveto svjetlo” Keskic

  Aug 8, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️ Absolutely Exceptional Service from PNC Bank! I have been a customer of PNC Bank since 2009, and I can honestly say that my experience with this bank has been nothing short of exceptional. I have so much respect, appreciation, and gratitude for PNC and for all of the incredible people who work there. Throughout the years, PNC has consistently treated me with kindness, professionalism, respect, and genuine care. They have always been there for me, and knowing that my accounts and my family’s financial well-being are in good hands gives me a tremendous sense of security and peace of mind. I would especially like to recognize Robb for the outstanding help and customer service he provided me. Robb went above and beyond to assist me, and I truly felt that he cared about helping me and making sure everything was taken care of properly. His professionalism, patience, kindness, and dedication made a real difference to me. Employees like Robb are a true reflection of what exceptional customer service should look like. I am incredibly grateful to everyone at PNC Bank for everything you do for your customers. Your hard work, compassion, professionalism, and commitment to providing excellent service do not go unnoticed. After being with PNC since 2009, I can confidently say that I feel safe, protected, valued, and cared for as a customer. That means more to me than I can put into words. Thank you, PNC Bank, and thank you especially to Robb, for everything you have done for me and my family. Your dedication and excellent service are truly appreciated. If you are looking for a bank that treats its customers with respect and provides phenomenal customer service, I highly recommend giving PNC Bank a chance. In my personal experience, PNC is truly an exceptional bank. ❤️💙 Five stars absolutely do not feel like enough! ⭐️⭐️⭐️⭐️⭐️
• GT

  Glen Trenholm

  Aug 8, 2026
  5.0
  I went to the loves park branch of pnc, I was pretty mad, they didn't have a manager there and was able to get my issue resolved by jayline, she was kind, sweet and compassionate and was able to renew my CD in just a few minutes. I hope she gets some special recognition.
• BE

  Brian Ellison

  Sep 22, 2022
  1.0
  I’ve banked with PNC since 1980, 1st in Wheaton, Il and in Rockford for 15 years. I have 2 checking accounts, 1 credit card ( with a ridiculous $300 credit limit) and 1 small personal loan. I have never been late with a payment. Yesterday I had an emergency need for $1,000 so I applied for a 6 month loan which was declined. So 43 years of being a good customer didn’t matter with my loan request. I will definitely be looking for a new bank, one that will come through in times of need. I highly recommend AVOIDING this bank as they wouldn’t help you with a measly $1,000 loan. Bank somewhere else!! 👎👎👎👎👎👎👎👎 Recently closed my account and switched to Midland States Bank which has more convenient locations, more banking services and lots more ATM partners for free ATM withdrawals.

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