Joseph Runkle CPA & Tax Preparation

Reviews

• GG

  gpabeastly

  Jun 24, 2026
  1.0
  Gave them all of my tax paperwork in early April in a single email. A month later, I found out my taxes still hadn't been filed and was asked to send documents that I had already provided. Over the course of May and June, I called multiple times to check on the status of my returns and was repeatedly told they were being worked on. It is now almost July. I checked my IRS account today and there is still no return filed and nothing being processed. At this point, I have no idea what is going on with my taxes. I will be calling one final time to get an explanation before filing a complaint with the Illinois Department of Financial and Professional Regulation. If you've been told your taxes were being handled, I strongly recommend checking for yourself and asking for proof that your return was actually filed
• AS

  Alissa Smith

  Mar 10, 2026
  1.0
  After two years of errors involving my tax return and refund deposit, I feel it’s important to share my experience so others can double-check their returns. Last year, my son was incorrectly claimed on my tax return even though I never provided his information. I have text messages showing the employee asked if I was claiming my son and I clearly responded no. I also explained that his father claims him every other year and last year was his year. I was later told the owner “assumed” I was claiming him. This mistake caused unnecessary stress and required multiple phone calls to the IRS and an attorney to make sure I would not be held responsible for an error I did not make. Situations like this can also create serious issues when there are court agreements involved. This year, the employee asked me to send the bank account information for the account I wanted my refund deposited into, and I sent my savings account information. I specifically chose my savings account because my checking account has automatic bills coming out of it all the time, and I didn’t want my refund tied up in that account. Despite providing the correct information, both my federal and state refunds were sent to my checking account instead. At the time my checking account balance was -$422, so most of my nearly $800 federal refund went toward covering that negative balance and I only saw about $200 of it. My state taxes was the same situation. When I questioned this, I was told she had “never heard of someone sending their refund to a savings account,” even though she had asked me to send the account information for where I wanted the deposit. When I reached out about the mistake, I was told it was an “honest mistake,” and during the conversation I was even told to “sue her.” That response was unprofessional when I was simply trying to address mistakes made with my taxes. I understand mistakes can happen, but when someone is trusting a tax preparer with sensitive financial information, accuracy and attention to detail are extremely important. Based on my experience, I would recommend clients double-check everything carefully before their return is filed.
• JS

  Jacob Scherer

  Jan 26, 2026
  5.0
  I am new to the area and was searching for great help with financial planning and tax preparation. Joseph Runkle was very helpful and kind to answer all my questions and offer help in every way he could!
• SH

  Sarah Horton

  Jan 24, 2026
  5.0
  Very knowledgeable and helpful!!
• AS

  Addrianshyro Smithhudson

  Jan 23, 2026
  5.0
  Makes u feel at ease about the I.R.S

Frequently Asked Questions About Joseph Runkle CPA & Tax Preparation