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Alliance Community Bank is locally owned and operated. Our main objective is to provide a high level of service to our customer base in Menard, Mason and Sangamon counties. We are constantly striving to meet our customer’s wants and needs with their future in mind. Our major strength is that our employees are readily available for one-on-one interaction.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.