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Reviews
3.2
26 reviews
5 stars
13
4 stars
1
3 stars0
2 stars
1
1 star
11
DM
Daniel M
Aug 18, 2026
5.0
Very helpful the day we went in. Busy for the two tellers ant the end of the day. 4:30-5. Grateful to the staff that got us taken care of.
EE
Eric
Jul 30, 2026
5.0
I walked in was greeted right away even though people were being helped by other bankers. It was my first time going to this PNC location and I'm glad I stopped in service was amazing customer service bankers were eager to help me. After that encounter I walked out of the bank realizing that I'm glad that I made the right decision and bank with PNC.
JS
Jennifer Stefanski
Jul 10, 2026
5.0
Today I had the best experience with Elijah !!! Thank you so much !!! Tbh I didn’t even want to go from things going in prior to getting there but I did finally go and when I went in I was greeted by the lady behind the teller booth I’m sorry I didn’t catch her name so helpful and I needed something notarized and she went to grab Elijah he took us back to one of the offices and he was so helpful and personable and made me feel a lot better !!! Give this man a raise !!!! Thank you Elijah you truly made my day and I’m so thankful please pass this as high as you can because he deserves it !!!!
SZ
Shirley Zager
Jun 11, 2026
1.0
I have several bank accounts. PNC closed a recently opened account after concluding I was laundering money. Several larger deposits and withdrawals were made in a short amount of time and I also tried wiring funds to a language tutor/friend in South Korea. This bank flagged my accounts. Without any discussion, it closed the account. I then filed complaints with two agencies about PNCs actions. Once they knew I filed, they returned my money. You can read the reviews online. Many other customer report problems with their accounts.You have choices on where to bank. My advice. Steer clear of PNC.
MG
Marco Garcia
Mar 5, 2026
1.0
Bad customer service.I never had a problem with this bank until I came to this branch they didn't do anything to help me. They just sent me to a different location.but the location in waukegan helped me they are professionals and very friendly.
What are the operating hours of PNC Bank in Gurnee?
PNC Bank operates from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturdays. The bank is closed on Sundays.
Does PNC Bank in Gurnee offer drive-through services?
Yes, the PNC Bank branch in Gurnee offers drive-through services available Monday through Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM.
What types of products and services does the Gurnee PNC Bank offer?
The Gurnee PNC Bank offers products including checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investments. Services include change orders, ATM access, cashier’s checks, safe deposit boxes, wire transfers, and loans specialist assistance.
Is PNC Bank in Gurnee accessible for individuals with disabilities?
Yes, the PNC Bank branch in Gurnee has wheelchair accessible entrances and parking, as well as drive-through services, ensuring accessibility for individuals with disabilities.
How can I schedule an appointment with PNC Bank in Gurnee?
You can schedule an appointment using PNC's online scheduling system available via their website or the Schedule app. The appointment setting page is accessible at the PNC website appointment link.
Where is PNC Bank located in Gurnee?
PNC Bank in Gurnee is located at 6495 Washington St, Lake, Gurnee, IL 60031, USA.
What nearby medical facilities are close to PNC Bank in Gurnee?
Nearby medical facilities include Northshore Medical Group - Pediatrics and BrightStar Care for home health services, as well as several rehabilitation centers such as Kristin Pergander, PT, Susan Prust, PT, Allison O'Connor, PT, and Susan Thiel, PT.
Are there other banks or financial services close to PNC Bank in Gurnee?
Yes, nearby financial services include another PNC ATM, Old National Bank, and Bitcoin Depot which offers currency exchange and ATM services.
What amenities near PNC Bank in Gurnee could be convenient for customers?
Customers might find Dunkin' coffee shop and bakery, AMPM convenience store, and Papo’s Express Car Wash useful nearby. These locations can be convenient for refreshments, snacks, or vehicle care before or after banking visits.
What notable customer offers does PNC Bank currently have?
PNC Bank is offering a new customer promotion where you can earn up to $400. More details are available on their promotional webpage.
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