Heartland Bank and Trust Company is widely recognized as one of the strongest and most progressive banks in Illinois. We're a locally owned community bank whose roots are right here in the heartland. Getting to know our customers helps us become a better bank, but that alone isn't enough. We are capable of handling diverse customer needs. The phrase "small enough to know you, big enough to serve you" is what Heartland Bank is all about.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.