Make an appointment with a PNC specialist at a time that works for you. Appointments are not required.
Business Banking Center
Cash Non-Customer Checks
Cashiers Checks
Change Orders
A request to change a purchase order or the distribution of funds.
Drive-Up Services
Instant Debit Card Availability
Receive a replacement or new debit card immediately and start using it right away, rather than waiting for one to arrive by mail. Ideal if your debit card is lost, stolen or damaged.
Discover savings solutions tailored to help you achieve your financial goals with competitive rates and flexible options.
Reviews
2.6
33 reviews
5 stars
9
4 stars
4
3 stars
2
2 stars
2
1 star
16
BG
Brenda Gonzalez
Sep 6, 2026
4.0
Very very nice
JK
Janice McCullough Krall
Aug 25, 2026
5.0
I have been with PNC for 20 yrs! Love them, and their customer service is always great. Would highly recommend.
BT
Brittany Thomas
Aug 25, 2026
1.0
They don’t deserve one star.
I’ve been banking with them for about 2 years. I was told I have to pay a monthly fee even though I do not get direct deposit. They charge the fee whenever they want.It seems like they charge you according to the amount of money deposited, not HOW it was deposited.
I recently put money in the atm. It spit out a receipt saying it can’t return all of my money. I went straight into the bank just to be told I can’t get help. Called a number the teller gave me and instead of them running back cameras or checking the logs on the atm, they told me I couldn’t get my money back because I don’t have proof I put money into the ATM. Will be changing banks soon.
DO NOT BANK HERE!
What are the regular branch hours for PNC Bank at 2965 N Water St, Decatur?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does PNC Bank provide drive-through banking services and what are the hours?
Yes, PNC Bank offers drive-through services from Monday to Friday, 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What types of banking products does PNC Bank offer?
PNC Bank offers checking, savings, online banking, bill pay, credit cards, auto loans, home equity, mortgage, and investment services.
Can I schedule an appointment online to visit PNC Bank?
Yes, you can schedule an appointment online through PNC Bank's scheduling link or by using their mobile app available on iOS and Android.
Is PNC Bank accessible for individuals with disabilities?
Yes, the bank has wheelchair-accessible entrances and parking to accommodate individuals with disabilities.
What services are available at this PNC Bank location?
Which nearby restaurants could I visit after banking at PNC on Water Street?
Nearby restaurants include Subway, Red Lobster, Carlos O'Kelly's, Cancun Bar Grill, Casa Fuentes, Culver's, Jay's Hawaiian Shaved Ice, and Jimmy John's, offering a variety of cuisines from fast food to Mexican and seafood.
Are there any nearby healthcare providers close to PNC Bank on Water Street?
Yes, nearby healthcare providers include Twilight Pediatrics LLC, Familia Dental, and Beltone Hearing Aid Service centers for various medical and dental needs.
Where can I find mobile phone or repair services near PNC Bank?
You can visit iMechanic, Apple iPhone Repair, or the AT&T Store near PNC Bank for mobile phone services and accessories.
How can nearby financial services such as Liberty Tax and Western Union complement my visit to PNC Bank?
Liberty Tax provides tax and trust services, while Western Union offers money transfer services, both nearby PNC Bank to assist you with additional financial needs in one convenient area.
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Certified October 04, 2026Yext Knowledge Graph
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