This profile is uncertified and using publicly sourced data
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Business Details
About
BankATM
Welcome to our Crystal Lake location. Opened in 2005, our building is located off Route 14 and Congress Parkway. When you visit our Crystal Lake branch, you can expect to receive a friendly greeting and excellent customer service. Parking is available in front of and on the side of our building. We also offer three drive-thru banking lanes and a drive-up ATM. Serving business in Crystal Lake and the greater Chicagoland area, American Community Bank & Trust is a privately owned, commercial-focused bank. Our clients are our top priority–you can count on us to be responsive to all your business banking needs. Contact our Crystal Lake commercial banking team today!
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.