PNC Bank

Reviews

• AS

  Anthony Stellato

  5 days ago
  2.0
  Used to have great customer service, but in the last 2 years something has changed. Drive thru extremely slow on a regular basis. The last timeI pulled up to a open drive through lane just to make a deposit and it took over 15 minutes. Very frustrating. I am going to start using a different branch
• RR

  RICARDO RAMIREZ

  Aug 18, 2026
  1.0
  RESPONSE: Thank-you for your response to this matter. The manager in question is an older blonde woman. She refused to provide her name and she wasn't wearing a badge either. She needs extensive re-training. I travel on business often and this was an opportunity to open a bank account. I arrived during normal business hours and yet still this manager told me there was no one there to help me. The manager at this location refused to open an account for me. I had to go online to open it. Very poor customer service skills.
• JR

  Josh Rodriguez

  Jul 12, 2026
  5.0
  Unlike the other reviews my experience here has been positive and helpful. Special thanks to the concierge (Natalie W. ) for helping me get a new debit card and disable “overdraft protection” as well as the bank teller (Eurasia) for exchanging cash for a roll of quarters Hopefully my next visit is just as “boring” ;D
• LP

  Lydia Pecina

  Jun 2, 2026
  5.0
  Very clean place. The Employees their are very very helpful.
• HC

  Harwood Hammertime Chicago!

  Jun 2, 2026
  1.0
  This branch has terrible customer service. For almost two weeks I have trying to get a check deposited. I have been here several times. Each time I am given a different date when the funds will be in my account. Still not there. This started on May 21st. I was by two different people the funds would soon be in my account. It’s June 2nd! The branch manager (Eric) won’t respond to my emails or phone calls. And don’t try to call any of their 800 numbers. You’ll wind up in an endless loop of being transferred to different foreign countries without getting any answers.