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Reviews
4.4
26 reviews
5 stars
22
4 stars0
3 stars0
2 stars0
1 star
4
CV
Cody Vahey
Sep 4, 2026
5.0
Best banking experience you can ask for
JS
Jane Schleifer
Jun 2, 2026
5.0
Husband Jeff came thru the Collinsville branch today and Eric, the Senior branch manager, went out of his way to help. This is the second time he has went far above expectations for Jeff, and he is a real credit to PNC. Big thanks to Eric!
MK
Mitchell Klunk
Oct 13, 2021
1.0
The worst customer service I’ve ever had. I’ve been trying to make a payment with them for over 5 days. If you are on hold with the customer service for more 5min they hang up and you start all over agin. This is the worst bank. My only option is drive to the closest branch about an hour away and pay that way.
BB
bb b
Mar 26, 2019
5.0
Karisa B at the PNC in Collinsville is Soo Good! BEST banking experience for sure, Owe it all to her!
DB
Debbie Bumgardner
Sep 13, 2017
5.0
Excellent customer service and knowledgeable friendly people.
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