Certified by TurboTax - West Loop, Chicago • Aug 16, 2026
Tax Preparation ServiceTax Consultant
Hand off taxes to a local tax expert who has your back. Our TurboTax store in West Loop, Chicago offers a fresh, modern experience where you can talk with a TurboTax expert and get tax preparation services, by appointment or walk-in. Whether you have a simple or complex return, our trusted tax experts make tax preparation easy and stress-free. Relax knowing they’ve got your back and will get you every dollar you deserve. Visit your local tax office in West Loop, Chicago to get started with a local tax expert today.
Details
Online appointmentsAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking lotNot available
Free street parkingNot available
Paid parking garageNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by TurboTax - West Loop, Chicago • Aug 16, 2026
Certified by TurboTax - West Loop, Chicago • Aug 16, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
5.0
22 reviews
5 stars
22
4 stars0
3 stars0
2 stars0
1 star0
TS
Thata Shulman
Aug 3, 2026
5.0
I was stressing out for my tax filling but Jackie D. is so kind and accommodating gives me the sense of assurance my tax filling will be done rightly. She is pleasant to do business with.
LF
Lauren F
Jul 31, 2026
5.0
Jackie was very helpful, friendly, and gave good advice. She is very responsive and quick. It let's me know that she knows her craft like the back of her hand. She is very detail- oriented and I will definitely use her again! Appreciate all her help!
RB
Renzi Ross Boswell
Jul 29, 2026
5.0
Jackie is very knowledgeable about the tax laws and comfortable explaining the tax laws
MB
Moni Bordo
Jul 24, 2026
5.0
Working with Jackie D. has been a relief! After discovering an error on my previous filings, I was paired with her to help amend my taxes for my rental home, and she has been a tremendous help ever since.
As a newer business owner navigating taxes and accounting, she has been a great guide. Jackie is incredibly thorough and patient, and she always takes the time to explain things so I truly understand them. Not only has she helped me get straightened out with my amendments, but I've also learned so much from her about small business accounting.
If you need expert assistance with your taxes or accounting, I cannot recommend Jackie enough!
AY
Artem Yalovenko
Jul 23, 2026
5.0
Jackie is a pro. Fixed a complicated problem very fast by efficiently identifying root cause.
Frequently Asked Questions About TurboTax - West Loop, Chicago
What happens if I miss the tax filing deadline?
Even if the tax deadline passed, it's not too late. You can still file your return, or hand it off to our tax experts who can prepare, sign, and file for you.
Keep in mind that if you can’t pay when you file, you might face IRS penalties. The consequences for filing your return late depend on whether you owe taxes or not:
If you're expecting a refund, there's no penalty for filing late.
If you owe taxes, it's important to file as soon as possible to minimize failure-to-file and failure-to-pay penalties.
A TurboTax expert can help you file quickly, explore payment options like an installment plan, and get you back on track. Learn more about filing after the deadline.
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
What services does TurboTax Experts Chicago - Ogilvie offer?
TurboTax Experts Chicago - Ogilvie provides full-service tax preparation handled by local tax experts, including personalized support and expert review to maximize your tax refund.
Where is TurboTax Experts Chicago - Ogilvie located?
The office is located at 500 West Madison Street, Office 98 and 99, Chicago, IL 60661, USA.
What are the office hours of TurboTax Experts Chicago - Ogilvie?
The office is open Monday to Wednesday from 11:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 2:00 PM. It is closed on Thursdays, Fridays, and Sundays.
How can I schedule an in-person tax consultation at TurboTax Experts Chicago - Ogilvie?
You can request a one-on-one tax consultation by booking online through their website for personalized tax support before filing.
What is the phone number to contact TurboTax Experts Chicago - Ogilvie?
You can reach TurboTax Experts Chicago - Ogilvie at +1 415-318-2049 for inquiries or appointments.
Which nearby places can I visit before or after my appointment at TurboTax Experts Chicago - Ogilvie?
After your visit, you might want to check out nearby spots like Freshii for a healthy salad, Chutney Joe's for fast food, or Sbarro for pizza and Italian food.
Are there any business-related services near TurboTax Experts Chicago - Ogilvie for additional support?
Yes, nearby businesses such as SCORE for business management services and The Loop Marketing Inc for marketing assistance can be useful resources for entrepreneurs and small businesses.
Can I find legal or financial advisors near TurboTax Experts Chicago - Ogilvie?
Yes, nearby legal and financial services include HMB Legal Counsel, New York Life Insurance, and Bennie Martin Currie - MBC Financial Strategies for insurance and financial advising.
Is there public transportation or government offices near TurboTax Experts Chicago - Ogilvie?
Nearby you can find government-related offices including the Israeli Consulate Chicago and the U S EEOC, which may be relevant for public services and consular needs.
What category of business is TurboTax Experts Chicago - Ogilvie classified under?
TurboTax Experts Chicago - Ogilvie is categorized as a Tax Preparation Service.
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