I opened a savings account and was told that I would receive $400 bonus with a $5000 deposit. I was not verbally informed by the banker that a direct deposit was required to receive the bonus. I wrote a check for $5000 that the banker accepted. In December 2025, I went to the branch and informed the banker that I had not received the bonus. She said she would contact me and let me know the status, but she never contacted me. When I called PNC customer service in April 2026, they informed me that the direct deposit was required. Yes -- I then saw on the PNC material, which I still possessed but had not carefully read, because the orange and blue PNC flyer was basically unreadable, and I relied on the verbal explanation. PNC has refused to even compensate me any slight amount of interest – they used my $5000 to profit without compensating me at all, which I think is unreasonable. PNC bankers are untrustworthy and PNC customer service is unethical.
AG
Alex Gross
Jan 26, 2024
2.0
Drove 15 minutes over from another branch only to find out they had provided incorrect information.
KL
Kara Langenderfer
Jun 24, 2023
5.0
Maria was very friendly and helpful.
JM
Jimmy Maloney
Jun 9, 2023
1.0
They smile in your face and then act like automatons when you need assistance. Do not trust these people. There automated system is flawed,do do not believe what it tells you in real time
Does PNC Bank require appointments to receive service at this branch?
No, PNC Bank does not require appointments to receive service, though scheduling is available.
What nearby transit options can help me reach PNC Bank at 3030 N Broadway St?
The CTA Bus Stop 5399 is nearby, providing convenient bus access to PNC Bank.
Are there any popular coffee shops near PNC Bank where I can relax before or after my visit?
Yes, Starbucks and Stan's Donuts & Coffee are close to PNC Bank, perfect for grabbing a coffee or snack.
Where can I do some grocery shopping near the PNC Bank location?
Mariano's supermarket is nearby, offering groceries and a liquor store for your convenience.
What security and financial services are available nearby PNC Bank?
Nearby services include additional PNC ATMs, a BMO Harris Bank ATM, Western Union money transfer services, and a Coinstar Kiosk for money transfers.
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