PNC Bank

Reviews

• PP

  Peter

  May 18, 2026
  1.0
  I opened a savings account and was told that I would receive $400 bonus with a $5000 deposit. I was not verbally informed by the banker that a direct deposit was required to receive the bonus. I wrote a check for $5000 that the banker accepted. In December 2025, I went to the branch and informed the banker that I had not received the bonus. She said she would contact me and let me know the status, but she never contacted me. When I called PNC customer service in April 2026, they informed me that the direct deposit was required. Yes -- I then saw on the PNC material, which I still possessed but had not carefully read, because the orange and blue PNC flyer was basically unreadable, and I relied on the verbal explanation. PNC has refused to even compensate me any slight amount of interest – they used my $5000 to profit without compensating me at all, which I think is unreasonable. PNC bankers are untrustworthy and PNC customer service is unethical.
• DD

  Daytonna

  Jan 24, 2025
  5.0
  The people here were incredibly kind and funny. I was helped with an incredibly difficult, niche problem, and they were very patient. Recommend doing your banking here.
• JM

  Jimmy Maloney

  Jun 9, 2023
  1.0
  They smile in your face and then act like automatons when you need assistance. Do not trust these people. There automated system is flawed,do do not believe what it tells you in real time
• EA

  Ernesto Alvarez

  Jul 28, 2022
  1.0
  Horrible customer service It’s ridiculous a bank employee tells me something and another bank employee tells me the completely opposite They should closed this location and send everyone to get training Worst location ( I like PNC Banks ) but this location it’s really bad in customer service Very bad experience and just a waste of my time

Frequently Asked Questions About PNC Bank