PNC Bank

Reviews

• EH

  Edward Heineman

  Oct 18, 2024
  5.0
  This PNC branch has awesome service. I’ve engaged with several staff members over time, and all have been congenial as well as knowledgeable. In particular, Casey and Jerry have been excellent.
• CN

  Claire N

  May 11, 2023
  1.0
  Went through the drive thru to get a hundred dollar bill. I was instantly treated like an inconvenience by the rep. It was like a new concept that I was asking for a withdrawal slip. Once I sent it back she never asked how I wanted to bills so she sent me back five 20’s and said “there you go.” I asked to exchange them for a hundred dollar bill and she didn’t say a thing. I sent the capsule back and she sent me the hundred. No further conversation. Super rude. I’ve been a PNC customer for 20+ years and have never received this poor of service. I went through the drive thru at 4:05 on 5/11/23.
• BD

  Bill Dubson

  Dec 7, 2021
  2.0
  Waited 45 minutes on hold only to have the phone start ringing again and no one ever pick up. Very very frustrated
• SV

  Somesh V

  Apr 21, 2016
  1.0
  They asked me open a checking and saving account and I will get $200 if I make it as my salary account and there is direct deposit from my Employer. I did as per what the banker told but did not get any money and when I asked them they start giving excuse. I feel they are really unprofessional and do not say as they commit.Because of them the reputation of the bank spoils and customer looses trust to the bank.