Brand Certified
First Interstate Bank
3.1(16 reviews)
Certified by First Interstate Bank • Aug 23, 2026
Business Details
120 South 68th St, West Des Moines, IA
50266, United States
Certified by First Interstate Bank • Aug 23, 2026
(515) 226-0800
Certified by First Interstate Bank • Aug 23, 2026
https://locations.firstinterstatebank.com/ia/west-des-moines/120-south-68th-st.html
Certified by First Interstate Bank • Aug 23, 2026
About
Certified by First Interstate Bank • Aug 23, 2026
BankOnline BankingCredit CardsLoan AgencySavings and Loan AssociationATMMoney Transfer ServiceCar Finance and Loan CompanyBill Payment ServiceBoat LoansFirst Interstate Bank
First Interstate Bank in West Des Moines, IA offers a comprehensive suite of personal and business products to take care of your diverse financial needs. Whether you’re a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank West Des Moines branch will help you reach your goals.
First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 – to take the best possible care of our customers, our employees, and the places we call home.
Location
Certified by First Interstate Bank • Aug 23, 2026
Hours
Certified by First Interstate Bank • Aug 23, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Products & Services
3 lists · 15 items
Home Loans
5 items
Home Loan Section Description
Home Loans
Home Loan Sub-Title 1
It’s time for your dream home to become your everyday home.
Home Loan Copy 1
Whether buying a home, building new, or refinancing your mortgage, First Interstate offers a variety of home mortgage programs with competitive interest rates. Explore your options and pre-qualify today.
Start Your Application
Business Banking
5 items
Business Banking Image
Business Banking Section Description
Business Banking
Business Banking Sub-Title 1
Run your business like a boss.
Business Banking Copy 1
Whether you’re a sole proprietor with an entrepreneurial spirit or a third-generation rancher, our experienced relationship managers have the know-how you need. Let’s take your business to the next level with online banking, merchant services, treasury solutions, business credit cards, business loans, and more.
Learn How
Personal Banking
5 items
Personal Banking Section Image
Personal Banking Section Description
Personal Banking
Personal Banking Sub-Title 1
On-the-go banking for an on-the-go life
Personal Banking Copy 1
Whether you need checking, bill pay, basic savings, or retirement solutions, we've got you covered with money management tools right at your fingertips. Here’s to saving, spending, and keeping every day happening.
Get started
Reviews
3.1
16 reviews
5 stars
8
4 stars0
3 stars
1
2 stars0
1 star
7
- JBJames BeesonMay 15, 20261.0Dont bank here. Wildly incompetent. They cant even get address changes right after requesting the change multiple times. Use 3rd party fraud dept based out of Bangladesh that will hang up on you and are generally just unhelpful. Fraud dept never even followed up with me. I dont even think a case was opened on FRAUD. Im out $800+ this bank absolutely does not care about its customers. Debit cards sent to wrong address resulting in credit dings after a 3+ weeks waiting for a debit card... What bank isnt open on Saturday tell noon? This one. Was awesome when it was Great Western thats why the only few 5 star reviews are from 8+ years ago...Fell off hard with First Interstate switch Im shutting my checking and savings accounts down And moving banks.
- AHAdrienne HowardJan 9, 20231.0The woman inside treated my family horribly. She tried to withhold their checks to “see if they were real” when they have never had a problem at this location before. It is absurd that you could act this way and take it as far as contacting an employer, to regular customers just because you feel intimidated. racist.
- TVTodd VeatchJun 30, 20221.0It would be nice if someone answered their phone during business hours. Always just ring through or we leave voicemails and no one returns calls
- GGGary GilbodyApr 14, 20185.0Always friendly and helpful!
- BSBeth ScottMar 6, 20185.0Very friendly
Frequently Asked Questions About First Interstate Bank
What are the regular branch hours for First Interstate Bank in West Des Moines?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does First Interstate Bank in West Des Moines have drive-thru banking services?
Yes, the drive-thru is available Monday to Friday from 9:00 AM to 5:00 PM. It is closed on weekends and certain holidays.
Which holidays is the First Interstate Bank branch closed?
The branch is closed on November 11, November 27, and December 25 of 2025.
What types of products does First Interstate Bank offer at the West Des Moines branch?
Products include Personal Checking, Personal Savings, Credit Cards, Wealth Management, Personal and Business Loans, Auto and Home Loans, Merchant Services, and more.
What services can I access at First Interstate Bank in West Des Moines?
Services available include Mobile and Online Banking, Mobile Deposit, Online Bill Pay, Drive-thru and ATM access, Loans, E-Statements, ACH, Wires, Escrow, and Treasury Services.
Where is the First Interstate Bank branch located in West Des Moines?
It is located at 120 South 68th Street, West Des Moines, IA 50266.
How can the nearby Great Western Bank help customers visiting First Interstate Bank?
Great Western Bank offers additional banking options nearby, giving customers alternative financial services and easy access for comparison or additional support.
What nearby coffee shop can I visit before or after banking at First Interstate Bank?
Sweetwaters Coffee & Tea Jordan Creek is a nearby coffee shop where customers can enjoy a beverage before or after their visit to the bank.
Are there local real estate agents near First Interstate Bank to assist with property needs?
Yes, there are multiple nearby real estate agents including Lacey Paine, Carrie Webber, and Rachel Ray Real Estate - RealtyOne Impact to help with buying or selling properties.
How can I contact First Interstate Bank in West Des Moines for more information?
You can call the main phone number at +1 515-226-0800 or visit their website for more details.
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