When you bank with us at Pilot Grove Savings Bank, there are three important things you can always count on – trust, loyalty, and commitment. These are the qualities that long-lasting meaningful relationships are built around, in banking and in life. They are words and feelings that identify and define the foundation of the working relationship we hope to develop with each customer and proudly carry forward from generation to generation.
At Pilot Grove Savings Bank, a working relationship is much more than a savings account or a vehicle loan. It’s a two-way street that, hopefully, we can travel together for a very long time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.