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Exterior photo of First Citizens Mason City Iowa West branch
Brand Certified

First Citizens Bank

4.2
(34 reviews)

Business Details

2601 4th St Sw, Mason City, IA
50401, United States
(800) 423-1602
https://myfcb.bank/

About

BankBusiness Banking ServiceATMOnline Banking
We are a locally-owned financial institution with enough size to compete technologically while still being able to provide exceptional personal service. We want to inspire financial well-being for everyone. If you're already a customer, thank you. If you are considering First Citizens, we look forward to providing you with forward-thinking products, checking and savings accounts, and loans that will fit your lifestyle.

Location

First Citizens Bank
2601 4th St Sw, Mason City, IA
50401, United States

Hours

Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 4:00 PM
10/12/20269:00 AM - 4:00 PM
11/11/20269:00 AM - 4:00 PM
11/26/20269:00 AM - 4:00 PM
12/24/20269:00 AM - 4:00 PM
12/25/20269:00 AM - 5:00 PM
12/31/20269:00 AM - 4:00 PM
1/1/20279:00 AM - 5:00 PM

Products & Services

1 list · 11 items

Explore offerings from First Citizens Bank on 2601 4th St Sw in Mason City, with popular banking services and business banking services available at this location.

Products and Services

11 items

Banking Services

Checking Accounts
Savings Accounts
Investments
Home Loans
Personal Loans
Credit Cards
Business Banking
Home Equity Line of Credit (HELOC)

Business Banking Services

Commercial Lending
Payment Processing
Commercial Banking

Reviews

4.2
34 reviews
5 stars
26
4 stars
1
3 stars
0
2 stars
1
1 star
6
  • MC
    Mark Clark
    Feb 25, 2026
    5.0
    Friendly courteous staff makes any encounter a pleasant one. Knowledgeable helpful bankers .
  • AM
    Aleyna Myaa
    Aug 4, 2025
    1.0
    Very rude over the phone, a lady named Tamra or Tammy kept telling me we were going in a loop over and over after I accidentally gave a wrong account number and they wouldn’t allow me to give the correct number . Had told me nothing existed under my name. When I got there and talked to somebody they had told me more information. I simply just wanted to know if I had an account ever before. Didn’t ask how to spell my name and said they had all my information when I didn’t give it to them. It’s not right to treat anybody like that. Everyone else inside was kind. Tamra’s boss was rude as well.
  • DD
    David Diekhuis
    Jun 14, 2017
    5.0
    Great place to bank

Frequently Asked Questions About First Citizens Bank

What are the regular branch hours at First Citizens Bank Mason City West Branch?

The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, on Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.

What are the drive-thru hours for First Citizens Bank Mason City West Branch?

The drive-thru is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sunday.

Brand Certified Facts from First Citizens Bank

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Certified June 21, 2026Yext Knowledge Graph
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