Premier Credit Union began as Bankers Life Employees Credit Union on September 11, 1933. The purpose of the credit union was to promote savings and in turn offer affordable loans to its members. Only employees and retirees of Bankers Life Company and their families were eligible to join the credit union.
In 1986 when Bankers Life Company changed its name to Principal Financial Group, the credit union subsequently changed its name to Principal Financial Group Employees Credit Union. The credit union's name changed again in 2001 to its current name, Premier Credit Union.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.