Unlike banks, we answer to YOU, not stockholders. As a local, democratically controlled not-for-profit credit union, each member owns a share. Join Ascentra and become a member-owner, treated as such. We prioritize people over profits, returning them as lower loan rates, higher deposit returns, and lower fees. Our 40,000 members benefit from our cooperative model, more than just financial services, it’s about being part of an organization that cares about your financial well-being and our communities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.