We are a locally-owned financial institution with enough size to compete technologically while still being able to provide exceptional personal service. We want to inspire financial well-being for everyone. If you're already a customer, thank you. If you are considering First Citizens, we look forward to providing you with forward-thinking products, checking and savings accounts, and loans that will fit your lifestyle.
Explore offerings from First Citizens Bank on 300 N Main St in Charles City, with popular banking services and business banking services available at this location.
Products and Services
11 items
Banking Services
Checking Accounts
Savings Accounts
Investments
Home Loans
Personal Loans
Credit Cards
Business Banking
Home Equity Line of Credit (HELOC)
Business Banking Services
Commercial Lending
Payment Processing
Commercial Banking
Reviews
3.3
12 reviews
5 stars
7
4 stars0
3 stars0
2 stars0
1 star
5
BA
Brian S. Anderson
Aug 4, 2026
5.0
Friendly, helpful staff. Drive through is VERY convrnient.
BS
B Saed
Jul 20, 2026
1.0
First off, I tried to cash a check there and was told that I could not as I did not bank there. This should not have been a problem. They said it was their policy. I asked for a supervisor and said what if we just verify the funds from the payer, would I be able to cash it then? That is often done. Mgr stated that it is illegal to verify funds, banks do not verify funds, she does not know how to call and verify that the funds are there. So oh well.
I am horrified. Cashing checks is one of many basic functions performed At A Bank.
MB
Monica Brown
Jun 15, 2026
5.0
Lovely
MM
Michcal Mesch-Listo
Aug 11, 2022
1.0
Snotty rude tellers don't deserve to have business
Frequently Asked Questions About First Citizens Bank
What are the regular drive-thru hours at First Citizens Bank Charles City Branch?
The drive-thru is open Monday to Friday from 8:00 AM to 5:00 PM and Saturday from 8:30 AM to 12:00 PM, closed on Sundays.
When is the First Citizens Bank Charles City Branch open for in-person banking?
Branch hours are Monday to Thursday from 8:30 AM to 4:00 PM, Friday from 8:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
Are there any holiday closures or special hours at this branch?
Yes, it is closed on November 11, November 27, December 25, and January 1, with limited hours on December 24 (8:30 AM to 12:00 PM) and December 31 (8:00 AM to 4:00 PM).
Does First Citizens Bank Charles City Branch offer ATM services?
Yes, the branch provides 24x7 ATM access along with after-hours night deposit services.
What banking products are available at First Citizens Bank Charles City Branch?
Products include checking and savings accounts, personal and business loans, mortgages, auto and student loans, certificates of deposit, and more.
Is the First Citizens Bank Charles City Branch accessible for customers with disabilities?
Yes, the branch has wheelchair accessible seating, restrooms, and drive-thru facilities.
Is it necessary to make an appointment to visit the branch?
No, appointments are not required to visit this branch.
What are some nearby financial services that customers can visit alongside First Citizens Bank?
Nearby are First Citizens Investment Center and Edward Jones for additional financial advising and services, as well as H&R Block for tax assistance.
Are there shopping or leisure places near First Citizens Bank Charles City Branch suitable for customers before or after banking?
Yes, customers can visit Birdie and Bos for children's clothing, Stitches Fabric & Yarn Shoppe for crafts, SAGA Boutique for women's clothing, and JJ's Toys for hobby needs nearby.
Where can customers find food and coffee options near the bank?
The Barbers 4, The McCoy Smoothies and More, and Aromas coffee shop are nearby options for refreshments before or after your visit.
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Certified August 16, 2026Yext Knowledge Graph
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