The Cedar Rapids branch, established in 2005, offers a full-range of financial services and is dedicated to helping our members achieve financial success. The opening of this branch enabled the credit union to further expand into the Cedar Rapids market and establish more space for credit processing, mortgage and business/agriculture lenders. This location includes drive-thru service and 24-hour Preferred Status ATM availability.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.