First Interstate Bank

Reviews

• GD

  Gary Dennner

  5 days ago
  5.0
  Really nice people
• BC

  BriannA Calhoun

  Jun 9, 2026
  5.0
  Awesome company and the employees are awesome!
• HF

  Honor Foss

  Apr 5, 2023
  1.0
  Cannot seem to get anyone on the phone as of late. Very frustrating when before I could call GREAT WESTERN BANK and get someone I knew on the phone within 2 rings. Over the phone services that have never been a problem (bank account info, etc.) can now NOT be handled over the phone and require you to stop by that location where they write it on a note card. So unnecessary and inconvenient.
• BT

  Bobby Tillman

  Jun 23, 2022
  1.0
  We had greatwestern bank for almost 15 years. they switched hands to first interstate without even telling us. didn't take things out for almost 2 weeks and then it ended up overdrawing my account. I couldn't get an account balance at any ATM. I called 7 different first interstate banks and the phone rang and rang.. My check went in last week and I was buying father's day gifts for my husband with my kids and my card was declined. I had plenty of money in there. I called the carlisle bank on Friday 6/17 and spoke with someone who was understanding and said the person who could help me would call back Tuesday. No call Tuesday. I called several times and no answer. She called me back today to tell me she couldn't help me and she then told me that I needed to manage my money better and online banking isn't a replacement for check register. I let her know that I have been doing it that wasly for years with no issues. The problem is I didn't have access to my account balance and things were taking 1-2 weeks to post. I have never had such an experience with a bank before. I will be going elsewhere.
• MY

  Marc Yamashita

  Oct 22, 2019
  1.0
  How this horrible bank achieved 3.5 stars escapes me. My family has banked there for some time. Today they refused to accept a deposit into my sister's account from her daughter. We walked down with my sisters dog and granddaughter and while they recognized all of us, including the dog, they said without my sister present they could not accept a deposit. It wasn't a question of credibility of the check, or because we expected a receipt (we didn't ) but simply because she was not present. Do you know that insincere "so sorry " people offer when they are hiding behind a "rule" they pretend prevents them from doing the right thing? While I don't want to make it personal, the cashiers could best be described as a polished and disengenuine in their horrible service.

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