Northwest Bank offers a complete line of personal, business, and agriculture banking, lending, and wealth management. As an independent, Iowa family-owned bank, we're strongly committed to investing in the communities, people, and businesses we serve in Ankeny, IA. Our banking and lending professionals are eager to help you achieve your vision of success. Member FDIC
Have been very disappointed in their customer service lately.And they tend to only help who they want
KG
Kurt Greving
Apr 6, 2026
5.0
Derek Phillips has been wonderful to work with. Would recommend this bank without hesitation
FR
Faith Ross
Jul 6, 2025
5.0
Honestly couldn't complain for opening a bank account the guy and lady who helped me was very nice and respectful, Honestly had no issues for opening a bank account also everyone was quite friendly
LD
L. D.
Nov 26, 2024
1.0
Every time l've visited this location, the Bank Manager (that sit in the office right by the door when you walk in) has had either one or both of her children there. I made a comment a while ago to the tellers that it was rude a customer has left their child with the banker and they said they are her kids. l've continued to see her watching her kids (or sitting on her phone) rather than working since then. This is not the professional setting I expect when handling my banking needs.
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