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Reviews
3.8
15 reviews
5 stars
10
4 stars0
3 stars
1
2 stars0
1 star
4
DC
Dean Choi
Mar 3, 2026
5.0
I recently visited the PNC Bank John’s Creek location and had the pleasure of working with Gillian Gardener regarding my business account.
She was extremely professional, knowledgeable, and genuinely kind throughout the entire process.
She took the time to clearly explain everything and made sure all of my questions were answered.
Her customer service was outstanding, and she made the experience smooth and stress-free.
PNC is very fortunate to have someone like her representing the bank.
Thank you, Gillian, for your exceptional support!
AC
Atlantis Cabinet
Jul 10, 2025
5.0
I went this location today. Even though I didn't have an appointment to open new business account, the staff welcomed me and helped me to open account. Before each step they took, they informed me for all details. All though all staff were suave, Gillian Gardener and Yoel Rodriguez helped me. I think I have found my bank and branch.
RF
Ryan Franck
Aug 10, 2022
5.0
Always helpful and great staff
AJ
Adwait Joshi
Mar 6, 2019
1.0
Absolutely horrendous staff. They have no idea or the desire to help customers.
TT
Tiffany
Jun 17, 2017
3.0
I Love the staff at this PNC. They are always friendly and give great customer service. The issue that I have is on Saturdays. All of the other PNC locations closed on Saturdays so If I need to make a deposit and change for 1 of 7 clinics that I manage, then this is the place I go. I typically plan at least 30 minutes. This time my patience was a little thin so 50 minutes was a bit too long for me. That ladies working were super friendly and short staffed. They definitely need to be staffed with 4 people at this branch on Saturdays. 2 is unacceptable. Try pulling some from the other locations that closed. Then if you have a call out or family emergency, you are still running with 3 people. This is the main reason that I won't open a personal account with PNC- there are more convenient banks out there. Probably won't be visiting anymore Saturdays here. The owner opened an account a different bank so I can start using them when needed.
What are the regular business hours of PNC Bank in Suwanee, GA?
PNC Bank in Suwanee, GA is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does this PNC Bank branch offer drive-through service?
This PNC Bank branch does not have drive-through service.
What services can I find at the PNC Bank branch on McGinnis Ferry Rd?
Services include ATM availability, notary services (appointment required), cashier's checks, wire transfers, loans specialist support, handicapped access, and cashing checks for non-customers.
Which products does PNC Bank in Suwanee offer?
They offer checking and savings accounts, online banking, bill pay, credit cards, auto loans, home equity, mortgage services, and investment options.
How can I schedule an appointment at this PNC Bank branch?
You can schedule an appointment online through their appointment setting link or via the PNC mobile banking app available on iOS and Android.
Is the PNC Bank branch in Suwanee accessible for wheelchair users?
Yes, the branch has wheelchair accessible entrances and parking.
What nearby dining options are available around PNC Bank in Suwanee?
Nearby dining options include QDOBA Mexican Eats for Mexican cuisine, Uni Uni Boba for bubble tea and smoothies, Enzo Sushi and Steak for Japanese food, and McDonald's for fast food.
Are there any beauty and spa services close to PNC Bank?
Yes, several are nearby including Hilux Brow and Lash Bar, Milissa Larsen Salon, Aria Nail Lounge, Lash Bar Johnscreek, Brazilian Beauty Med Spa, Keys of Aesthetics, Brows Bossible, Skin Evolution By Kat, SUPERCUTS, and Benefit Cosmetics BrowBar.
What other retail stores are located near the PNC Bank branch?
Nearby retail stores include Michaels (arts and crafts), Dollar Tree (discount store), Music & Arts (music and instrument store), GNC (vitamins and supplements), AT&T (mobile phone store), Staples (office supplies), Shoe Gallery (shoe store), and Justice (children's clothing).
How can nearby places help me plan my visit to PNC Bank?
You can conveniently combine your visit to PNC Bank with nearby dining options like QDOBA Mexican Eats or Uni Uni Boba, or visit beauty salons such as Hilux Brow and Lash Bar after banking. Retail stores and other services nearby make it easy to accomplish multiple errands in one trip.
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