IOU Financial provides small businesses access to the capital they need to seize growth opportunities quickly. Typical customers include medical and dental practices, grocery and retail stores, restaurant and hotel franchisees and e-commerce companies. In a unique approach to lending, the advanced, automated application and approval system accurately assesses applicant’s financial realities, with an emphasis on day-to-day cash flow. It makes loans of up to $1,500,000 to qualified applicants within 24 hours in most cases.
Since 2009, IOU has initiated over $2 billion, comprising more than 11,000 loans to small businesses (SMBs).
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.