SouthState Bank

Reviews

• EH

  Elizabeth Herring

  Jul 8, 2025
  5.0
  Mrs Joy is the absolute sweetest lady, I’m beyond thankful she went above and beyond to try and help me.
• MC

  Mike Cornelia

  Aug 23, 2021
  1.0
  The level of incompetence and poor service from South State Bank in Athens has been nothing short of astounding. We tried for over a week to get a payoff quote on a mortgage and it took 5 calls from the closing attorney and 3 calls from us to finally get a response. Bank staff would promise us callbacks that would never come. People would pass us around from member to member until calls were disconnected. When we would tell people that our closing was in jeopardy because the lawyer was waiting on this one piece of paper, that was met with ZERO empathy or apologies. We would kindly ask if someone could *please* just send this over to the attorney and yet nobody at South State cared. At all. And you can't get it on-line either. All of their on-line tools are antiquated and clunky. And zero tools for mortgages. To apply for the mortgage originally nothing could be done online - it all had to be done in person. And even to get a copy of a statement there were no online tools - again, just in person. When we first picked South State we were hoping for a kind local bank with an appreciation for their customers. But it's been nothing but a horrible struggle through the entire life of our loan.
• JB

  Joshua Bidwell

  Feb 13, 2016
  5.0
  Love my bank! The service is great!