SouthState Bank

Reviews

• LA

  Lisa Anderson

  May 12, 2026
  5.0
  Third time IS the charm. Our 3rd bank in 5 years but they are a REAL bank! Plenty of parking, convenient locations and they greet you as you enter. Never a long wait and tellers who actually count cash before handing it to you which is never done at Truist and Mid Florida! And tellers are very polite and friendly.
• MS

  Molly Shumaker

  Jun 20, 2025
  5.0
  This bank has exceptional staff & customer service! They care about you as a person & about your finances. They will help you grow your wealth &/or assist you with a home mortgage, car loan, etc. Drive thru banking and ATM are always easy & quick to access. Tellers & other staff provide excellent customer service for senior and disabled individuals! Truly a local, community oriented bank!
• BV

  BRYAN VINCENT

  May 30, 2025
  5.0
  Today I came in to have a notarized document signed for my client. When we walked in the door Trisha said Hello Bryan the moment I walked in the door with my client and Kevin immediately greeting us with impeccable customer service and care for their customers. 5 stars!!!! Great people and great service I will be bringing more of my business to your bank!!!!! Bryan V.
• MS

  Michael Skroch

  Aug 8, 2014
  1.0
  If you value competence and customer service, do not bank here. I have interacted with them with my parent's accounts for years and they have always been short, rude, and not voluntarily helpful. Today I learned they are rejecting checks written by my father weeks before he died, such as a house rent check, although he created it online via bill pay -- it could only be him. They rejected it because it was cashed a few days after he died. Duh! This is causing harm to his family who is trying to work his estate but cannot yet access the account. We now have the landlord upset and about to assess us late fees. A key representative was not only unhelpful, she accused me of wrongdoing and focused upon that in the face of their poor behavior and the rush around the recent death of the account holder. Wow. It is clear now that the key staff are so poor that it is rubbing off on their "customer service representatives" who were extremely rude in our time of loss. I contrast this with another account at Wells Fargo where they were understanding, helpful, and concerned for the family. If you like abuse, then bank at this Center State. I completely stand by this review. -- Update: I was able to eventually work with the actual Branch Manager, Denise Watts, who was quite professional and listened to what I had to say and eventually did what I asked. I am still left with the experience that occurred under her watch and wonder why such behavior was tolerated. Beware.