PNC Bank

Reviews

• SC

  Shanna Carver

  Sep 26, 2026
  1.0
  They have never been very friendly and seem put out by customers.
• GP

  Geri Perna

  Aug 31, 2026
  1.0
  ZERO stars! This branch is the WORST PNC branch in existence. The people are rude, the customer service is lacking and they make you feel as though they are doing you a favor by waiting on you. I have had enough! I am withdrawing our business account today, and going with Wells Fargo. I know that PNC couldn't care less, otherwise they would have addressed these issues long ago.
• ND

  Nicole Dillon

  Aug 24, 2026
  5.0
  Excellent customer service, friendly, prompt, professional and convenient.
• DS

  D. Stiger

  Jul 2, 2026
  1.0
  I had a vehicle loan thru PNC and used the location in Keystone Heights FL ( near Gainesville )which was Ok for every day type banking. Moved to Venice and was looking to expand my banking use thru PNC and open a safe deposit box at PNC here......MISTAKE! Had an appointment which the banker missed by 20 minutes as she was "at lunch". Safe deposit boxes are a joke at this location...in a small safe in the lobby with no privacy. Decided to close the one checking account I still had with PNC and waited for another 20 minutes for someone to tend to that. My wife and I eventually ended up at Synovus....what a world of difference! Great customer service, good selection of safe deposit boxes...privacy and security and a welcoming, efficient, professional (on time) staff and management. Close the Venice PNC and make it a Dollar Store or something else more useful.
• SR

  S Richard

  Jun 22, 2026
  5.0
  Today PNC South Venice branch was extremely helpful. Last week on Friday I didn’t receive my regular paycheck direct deposit because I changed banks. So I was issued a paper check in the mail that I waited to be delivered by the mailman today Monday. Because I had auto payments coming out and a minor procedure this morning at the dermatologist I was bandaged up and really needing to replenish my bank account with cash today. I heard that I could take my paycheck to the same bank as my employer which happened to be chase bank and I would only pay a fee to have my check cashed. Well I stated to Chase that I did not have an account and that I was willing to pay a fee. I endorsed the check and then another lady stepped in and said they couldn’t cash my check because I don’t have a Chase account. I was shocked! Because then she said I would need to go to a brick and mortar PNC to explain for them Chase bank as to why the endorsement was canceled. Visiting this branch at PNC I was so pleasantly greeted by a lady with brown curly hair. I wish I got her name. I was pretty stressed out from everything and the team at this location was extremely helpful and nice. I was able to cash my check express to cover my auto payments coming out. I’m so grateful for PNC Bank for helping turn a negative experience to a positive experience. Thank you!

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