PNC Bank

Reviews

• SS

  spikeymikey811

  2 days ago
  3.0
  Had to go three days straight didn’t seem to know what they were doing. Very disappointed and still not finished with what needs done. They weren’t very informative
• CM

  Ciera Martini

  6 days ago
  1.0
  Terrible service I got in 20 minutes prior to closing, stood and waited for someone to come out they did 4 minutes before they closed and then made up a reason as to why they couldn’t help me and reminded me it was closing time. Then after asked what I needed
• FH

  Frank Hilgerson

  Sep 4, 2026
  1.0
  Friday evening, near closing. Two women walking around trying to appear helpful and/or busy. Failing at both. One man working as a teller. It takes him five minutes per customer on the first three in the line of seven ahead of me. The two women just sat down at two different desk and computers. Don't come inside this branch unless absolutely necessary.
• AK

  Amy K

  Aug 19, 2026
  1.0
  I went into the bank to open a new checking and savings account. The bank teller seemed suspicious and said she would have to ask if they can do that. The teller and banker whispered together for 2 to 3 minutes and then teller said the banker would be with me in 10 to 15 minutes. There were no other customers. So then the banker was very cautious in speaking and requested my car registration as my secondary ID. I told her I didn't have that and why would I need my car registration to open an account? She did explain the 2nd ID requirement but declined to let me use another form of a second ID. She even asked if I drive. At this point I requested to get my ID back and the banker refused holding it closer to her chest. I stood up and demanded it back so I could leave and she handed it back to me after that. Banking regulations require reporting for suspicious activity, cash deposits over a certain amount, etc..but I was profiled immediately without reason and never displayed the amount of cash I was depositing. It was uncomfortable from the whispering to the withholding of my property. I hope your team understands the impact they caused on losing a new customer and making someone feel uncomfortable in their "professional" business.
• LL

  Le

  Jul 31, 2026
  1.0
  This place needs better employees, and customer service. Spent 2 and a half hours of my life waiting for nothing. I haven’t even been a member a month and I’m already ready to close all accounts. This will be my last interaction with this bank fortunately I will be closing all accounts ASAP. Sharon Green was the only highlight of this experience. PNC is lucky to have her.

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