SouthState Bank

Reviews

• EC

  Evelyn Cruz

  Apr 22, 2026
  5.0
  Great place
• AG

  Alissa Goodstein

  Jan 26, 2026
  1.0
  My husband and I were judged right away. We were opening a checking account and they were very discriminated towards us. We had everything that was asked for and they still denied us. Not to mention we had money to deposit. Absolutely horrible service and disrespect from this bank. Don’t waste your time here. We would give them less than 1 star if we could. Reply: we already reported your actions to the appropriate authorities. We know for a fact that we were lied to and we have proof of that.
• SB

  Stacy Bromell

  Nov 21, 2025
  5.0
  This bank is fantastic with phenomenal customer service. It’s why we chose them when opening our business account. April was fantastic helping me. She answered questions, offered advice on various services, and made the experience an absolute breeze. The bank branch director, Damion, showed interest in our business and discussed networking opportunities to help us grow. These people are purpose driven professionals who care.
• ZP

  Zena Prado

  Mar 8, 2023
  1.0
  I was not very happy to be questioned about the amount of money I was trying to cash in from my car accident and be spoken bad about in Spanish thinking just because I look “white” I must not know what is being said and asking if my check was real or was fake I didn’t feel comfortable being questioned about how I got the check I felt disrespected by them and felt even like I was being investigated by them. Worst experience ever in my life!!
• AD

  Alan Delorey

  Jun 30, 2021
  1.0
  No customer service. Didn't send me a new ATM card, when old one expired. Refused to help me via phone and send me a new ATM card. Said that I had to go in person to get a new card. I went to their branch in Poinciana. After wasting 30 minutes of my time they said they couldn't give me a new ATM card because their equipment wasn't working and all they could do was send one in the mail in several days! {After response from bank} I don't think that the bank does understand, or care about, my frustration at the delay in receiving a new ATM card. Because the bank refused to do anything to expedite shipment of a card to me. Haven't they heard of priority mail, overnight shipping, same day delivery, Federal Express? Instead, they are content with standard U.S. snail mail.

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