Certified by First Florida Credit Union • Aug 30, 2026
Credit UnionHome Loan ProviderCar Finance and Loan CompanyLoan AgencySavings and Loan AssociationBusiness Banking ServiceATMOnline BankingEquity LoansReal Estate Loan Processing
First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.
Location
Certified by First Florida Credit Union • Aug 30, 2026
Certified by First Florida Credit Union • Aug 30, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 6:00 PM
12/31/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 6:00 PM
Reviews
4.0
56 reviews
5 stars
37
4 stars
5
3 stars
2
2 stars
1
1 star
11
LS
Luzmarin Santana
3 days ago
1.0
Desde que entré hasta que me fui fue mala experiencia
RJ
Rhonda Jackson
Aug 18, 2026
5.0
The Credit union was nice, everyone was Polite
MT
mertis thrower
Aug 6, 2026
5.0
Love it there excellent service
AT
Anthony Thomas
Jul 19, 2026
1.0
This is referencing the 800 number. I received a text finally asking if I made the transaction..i confirmed. They still blocked my card. I called fraud and still got to wait for the block to be lifted. This happened before and i called within 24 hours and fraud said I had to call customer service ... this is bad service and I wish the reps were on the same page. I am going to have to find a bank with 24 hour customer service.
CP
Charles P
May 31, 2026
5.0
Very friendly and helpful staff. They have a wide variety of banking options with the personal service of a credit union.
Frequently Asked Questions About First Florida Credit Union
What is First Florida Credit Union and where is it headquartered?
First Florida Credit Union is a member-owned cooperative focused on serving financial needs, headquartered in Jacksonville, FL with branches statewide.
What are the hours of operation for the Pembroke Park branch of First Florida Credit Union?
The Pembroke Park branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does First Florida Credit Union have special holiday hours?
Yes, it is closed on November 11, November 27, and December 25. On December 24 it is open 9:00 AM to 1:00 PM, and on December 31 it is open 9:00 AM to 3:00 PM.
What types of financial services does First Florida Credit Union provide?
They offer services including home loans, car financing, business banking, online banking, equity loans, and real estate loan processing.
Is First Florida Credit Union a for-profit or not-for-profit institution?
It is a not-for-profit, member-owned cooperative, prioritizing members over profits, returning earnings in the form of lower fees and better rates.
How can I contact First Florida Credit Union or find more information online?
You can call them at +1 800-766-4328 or visit their website at https://www.firstflorida.org/. They are also on social media with handles like @FirstFloridaCU on Instagram and Twitter.
What nearby places could I visit before or after my visit to First Florida Credit Union in Pembroke Park?
Nearby you can visit Sud Stop Car Wash for auto care, Henney Tyme Bar and Lounge for food and drinks, or Wawa for convenience and snacks.
Are there nearby ATMs or money transfer services around First Florida Credit Union for added convenience?
Yes, there are PNC ATM, Bitcoin Depot Bitcoin ATM, LibertyX Bitcoin ATM, and Western Union located nearby for ATM services and money transfers.
What recreational or sporting goods stores are near First Florida Credit Union in Pembroke Park?
Nearby are Big Al's Gun, Pawn & Range, a sporting goods and shooting range, and RAD Archery, an archery shop offering sporting goods.
Are there any catering or event services near First Florida Credit Union for community or business events?
Yes, you can find Appetites Kosher Catering, Appetite Foods, and Luxury Kosher, which offer catering and event planning services nearby.
Brand Certified Facts from First Florida Credit Union
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