Certified by TurboTax - Downtown, Jacksonville • May 17, 2026
Tax Preparation ServiceTax Consultant
Hand off taxes to a local tax expert who has your back. Our TurboTax store in Downtown, Jacksonville offers a fresh, modern experience where you can talk with a TurboTax expert and get tax preparation services, by appointment or walk-in. Whether you have a simple or complex return, our trusted tax experts make tax preparation easy and stress-free. Relax knowing they’ve got your back and will get you every dollar you deserve. Visit your local tax office in Downtown, Jacksonville to get started with a local tax expert today.
Details
Online appointmentsAvailable
RestroomAvailable
Onsite servicesAvailable
Free parking lotNot available
Free street parkingNot available
Paid parking garageNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by TurboTax - Downtown, Jacksonville • May 17, 2026
Certified by TurboTax - Downtown, Jacksonville • May 17, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.9
31 reviews
5 stars
30
4 stars0
3 stars0
2 stars0
1 star
1
LF
Leo Fox
Apr 5, 2026
1.0
Every year I file the fee's get higher and higher this year I got charged $250 just to file my taxes. It used to be free there use to be so many people that wanted to help people and now its just a bunch of greedy corporations.
RB
Rebecca Burkhead
Mar 26, 2026
5.0
I had Hank helped me prep and file my taxes. She was a wonderful person and very detailed at her job. Help me resolved issues I had from my prior consultant. I would recommended her 10/10.
DE
David Eason
Mar 21, 2026
5.0
Very quick and easy.
MM
Michael Miller
Mar 18, 2026
5.0
Hank was professional and pleasant extremely helpful I would certainly use tubo tax preparation again
EW
Edmund Washington
Feb 25, 2026
5.0
I'm at TurboTax office at $25 North market Street Jacksonville Florida 322202 Atmos Hanks Watson she's the tax specialist that did my tax. She is very knowledgeable about the tax return and she did a great job and I will be coming back again next year because I just started back working again and I will send everybody down here because this is the agent people need to get with cuz she make sure you have have what you need and get what you supposed to get she just a beautiful person beautiful attitude beautiful smile everything and that's what you supposed to have specially to attract people back and she attract me back with a beautiful smile and a beautiful attitude. And I say thank you for having her a boy TurboTax if you let her go I'm taking all the customers with me.
Frequently Asked Questions About TurboTax - Downtown, Jacksonville
What happens if I miss the tax filing deadline?
Even if the tax deadline passed, it's not too late. You can still file your return, or hand it off to our tax experts who can prepare, sign, and file for you.
Keep in mind that if you can’t pay when you file, you might face IRS penalties. The consequences for filing your return late depend on whether you owe taxes or not:
If you're expecting a refund, there's no penalty for filing late.
If you owe taxes, it's important to file as soon as possible to minimize failure-to-file and failure-to-pay penalties.
A TurboTax expert can help you file quickly, explore payment options like an installment plan, and get you back on track. Learn more about filing after the deadline.
Can I visit a TurboTax store or Expert office without an appointment?
Walk-ins may be available at select TurboTax stores. Our team is happy to help you find the best time to meet with a tax expert. Call today to confirm availability or schedule an appointment.
Do you offer online or in-person appointments?
Yes, TurboTax offers convenient in-person appointments as well as online appointments, so you can connect with a tax expert in the way that works best for you. Choose the option that fits your schedule—online or in person—and receive personalized guidance from a trusted TurboTax expert dedicated to handling your taxes completely.
What documents should I bring to my appointment?
When you visit TurboTax store or Expert office, please bring your tax forms, your prior year’s tax return, and identification for everyone listed on your return. You can bring these as electronic or paper copies—whatever’s easiest for you.
Be sure to also bring a device you can log into, like a smartphone, tablet, or laptop. You’ll use it to give your expert permission to work on your return, upload tax documents or connect your financial institutions, track your progress, and complete your final review. Our local experts will walk you through each step securely.
Do TurboTax stores or Expert offices provide business tax services?
Yes, our tax professionals provide tax help tailored to your business tax and self-employed tax needs. Our local tax experts help you maximize your business tax savings, and help you file your business taxes with 100% accuracy.
Please note that certain locations may not be able to provide in-person business tax support, but you can still file with your business tax expert online in these instances.
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