SouthState Bank

Reviews

• JM

  Jonathan Moreau

  Jun 24, 2026
  5.0
  Be very careful with the this bank. They reject.alot of payments, collections, monthly payments recurring payments all have been rejected before. Loans forget about it with this bank. They will reject it. Maybe a free money bank would be alright but as a main bank nah it is a hard pass
• BW

  Bryan Whitehurst

  May 3, 2024
  1.0
  My experience with South State Bank has been a harrowing journey through incompetence and disregard for basic banking principles. Here's a breakdown of the nightmare I endured: False Promises and Contradictory Policies: Initially, I was told by South State Bank that I could remove my former business partner from the account due to embezzlement. However, when I attempted to do so, the Bank Manager, Barbara Savage, claimed she wouldn't have allowed it. This blatant contradiction left me feeling deceived and powerless. Disregard for Legal Documents: Despite providing documentation from the Florida Division of Corporations proving my ownership of the business, South State Bank refused to acknowledge it as a valid legal document of business ownership. This refusal to recognize legitimate paperwork further exacerbated the situation and hindered any chance of resolution. Allowing Disputes from Removed Parties: To add insult to injury, South State Bank shockingly allowed my former business partner, Tim, to dispute transactions on the account even after his name had been legally removed. This blatant disregard for protocol not only jeopardized the integrity of the account but also demonstrated a profound lack of understanding of basic banking procedures. When I asked for proof that my former business partner filed a dispute prior to being removed I was ignored all three times I asked. Inconsistent Policies Regarding Civil Disputes: Throughout this ordeal, South State Bank consistently contradicted their own policies regarding involvement in civil disputes. Their lack of clarity and consistency only served to exacerbate the already tumultuous situation, leaving me with more questions than answers. In conclusion, my experience with South State Bank has been nothing short of a nightmare. Their incompetence, disregard for legal documentation, and inconsistent policies have left me with a sense of frustration and disillusionment. I would strongly advise anyone considering banking with South State Bank to proceed with extreme caution.
• AA

  Andrew

  Oct 26, 2023
  1.0
  Been waiting 10 minutes for them to cash a check. Still waiting. I’m the only customer.
• AW

  Angela Woodhams

  Jun 29, 2022
  5.0
  Hands down the best Southstate branch I've been to. I have been with Southstate for over 15 years for business & personal accounts. I was traveling to Jacksonville from Georgia to close on a deal and needed to be sure a transaction was done before closing. I called and spoke to Barb Savage. She provided better service than I could have imagined. Top Notch! She went out of her way to help and even provided me her cell phone # in case of problems! I have never had bad service at a Southstate Bank, but this experience topped it! Thank you Barb!
• LH

  Luis Herrera

  Dec 5, 2020
  1.0
  Horrible bank.! They charge an automatic $35 check cancellation fee even though the cancelled check still goes through with a hold. They have no real customer service call center that has the power to resolve any issues. I have had an outage in my debt card multiple times leaving me with no access to funds for days and they use envelope at their ATM which results in either your bank card being taken by the machine or you not having immediate access to your deposited funds.

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