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First Florida Credit Union

3.5
(34 reviews)
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Business Details

500 West 1st Street, Jacksonville, FL
32202, United States
(800) 766-4328
https://www.firstflorida.org/
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About

Credit UnionHome Loan ProviderCar Finance and Loan CompanyLoan AgencySavings and Loan AssociationBusiness Banking ServiceATMOnline BankingEquity LoansReal Estate Loan Processing
First Florida Credit Union is headquartered in Jacksonville and operates 18 branches throughout the state, serving more than 62,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.

Location

First Florida Credit Union
500 West 1st Street, Jacksonville, FL
32202, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
7/4/2026Closed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 6:00 PM
12/31/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 6:00 PM

Reviews

3.5
34 reviews
5 stars
20
4 stars
0
3 stars
2
2 stars
1
1 star
11
  • AC
    Amber C
    6 days ago
    5.0
    Thank you Donmika G for your superior service! Took care of my request and called me back to ensure I knew it had been completed!! Couldn’t have asked for better service 😎
  • MW
    Mary Williams
    Jun 5, 2026
    1.0
    What is wrong with their phone system every time I call it says user busy. Can First Florida figure out what’s going on ready to close my accounts since I can’t get a hold of anyone. Modern technology needs to be implemented please wake up you will loose a lot of customers
  • EW
    Ernest Washington
    May 5, 2026
    5.0
    Great place to bank. Open up a account. Talk to someone about opening a account.
  • TO
    To O
    Apr 23, 2026
    5.0
    Stacy Mosley on the teller line was very sweet and professional with handling my transaction.
  • MS
    Michael Savignano
    Apr 10, 2026
    1.0
    I have a boat loan my boat go damaged. They made me literally jump through hoops to get the check cashed. I work with insurance companies everyday. I am saying this from experience this has to be the worst bank to do business with.
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Brand Certified Facts from First Florida Credit Union

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