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Community First Credit Union

4.3
(112 reviews)

Business Details

637 N Lee St, Jacksonville, FL
32204, United States
(904) 893-4714
https://www.communityfirstfl.org/

About

Credit Union
Community First Credit Union of Florida is a state-chartered credit union based in Jacksonville serving anyone who lives or works on the First Coast. Community First is one of the largest credit unions in Florida with $2.7 billion in assets and serving 171,000 members. Community First has 21 locations and more than 400 employees. A not-for-profit, Community First is a full-service financial institution offering banking, loans, mortgages and investments for consumers and businesses across the First Coast.

Location

Community First Credit Union
637 N Lee St, Jacksonville, FL
32204, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

4.3
112 reviews
5 stars
86
4 stars
5
3 stars
4
2 stars
2
1 star
15
  • RS
    Rhonda Swagerty
    1 day ago
    5.0
    I have to give a heartfelt shout-out to Sarah Williamson. I first met her last year during the Isle of Eight Flags Shrimp Festival, when she encouraged me to open an account with Community First Credit Union. Looking back, it was one of the best financial decisions I’ve made. From day one, Sarah made me feel valued and truly cared about. You can tell she genuinely loves what she does, and she takes the time to explain the importance and benefits of banking with Community First Credit Union Because of the trust and care she showed me, I even opened three youth accounts for my children. Even though there aren’t any branches close to where I live, I still enjoy doing my banking with Community First Credit Union whenever I’m vacationing in Fernandina Beach. Sarah’s kindness, professionalism, and passion for helping people made a lasting impression on me and my family. Thank you for making banking feel personal again.
  • KF
    Khelia Francis
    Mar 1, 2026
    4.0
    This is not a banking branch
  • CW
    Crystal Wright
    Feb 3, 2026
    5.0
    I had an excellent experience working with Terrence Thomas at Community First Credit Union. From start to finish, Terrence was professional, knowledgeable, and genuinely committed to providing outstanding service. He took the time to clearly explain everything, answered all of my questions with patience, and made the entire process smooth and stress-free. What really stood out was his responsiveness and attention to detail—I truly felt supported and valued as a member. If you’re looking for someone who goes above and beyond and actually cares about helping you, I highly recommend Terrence Thomas. Exceptional service all around!
  • SG
    Shae Grossman
    Jan 10, 2026
    2.0
    Called Member Services Representative for simple question and was treated like I’m an idiot. I love my bank since switching over from VyStar CU, so this is out of pocket for them. Thanks for your help Andrew, but maybe try being a little kinder to your members. I did nothing to you. Your role involves customer service whether you like it or not. If I get this guy again, I’ll hang up and call back. I will not be talked down to again.
  • RL
    Richard Lyons
    Jan 6, 2026
    4.0
    Sometimes the Mandarin branch is understaffed and it can take approximately 20-30 minutes, just to make a deposit or get service. The Staff is somewhat friendly, but I realize it’s not their fault that they are short staffed..

Frequently Asked Questions About Community First Credit Union

What services does Community First Credit Union offer?

Community First Credit Union offers full-service financial products including banking, loans, mortgages, and investments for consumers and businesses.

Who is eligible to become a member of Community First Credit Union?

Anyone who lives or works on the First Coast of Florida is eligible to become a member.

Brand Certified Facts from Community First Credit Union

This information is certified by Community First Credit Union and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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