SouthState Bank

Reviews

• RM

  Robbie Mock

  Sep 5, 2025
  3.0
  Bank doesnt even keep bankers hours. You get off work at 5 on Friday , traffic is backed up and bank drive thru closes at 530.. closed on Sat and Sun.. cant get money until 9 am Monday and you have to be at work before that... how hard is it to be open 9 to noon on Saturday.. they said no one wanted to work.. awe booo hooo... too many people looking for work for that lame excuse!
• IK

  I K

  Apr 2, 2024
  1.0
  In person customer service has been great. Calling them is impossible. I received mail to my address with another person’s name on it. Their local number dumps you to their 800 line and there’s no way of calling the local branch. There’s no reason why I have to drive to their branch to report an issue that’s an error caused on their end.
• MH

  Maury Herrera

  May 12, 2020
  1.0
  Went thru the drive through at about 2 pm on 5/12/2020 talked to Kathy because I had an issue with my debit card and asked by Kathy what was happening and I told her and asked for my card to be canceled and issue another one .She came back and told me there would be a $5.00 charge I said it was fine .Then she came back and said we can't give you another because this is working I told her is giving a problem at Public supermarket mind you I'm 65 yrs old and getting stressed out she's changing the story at every turn .Last but not less she tells me to come back around again into the business lane that by then had 8 cars waiting .I told her this wasn't acceptable and Please return my ID and card and I called the corp office and spoke to Jennifer which reached out to that branch to see what happened and came back 15 minutes later that she couldn't reach anyone there because they wouldn't pickup the phone.She canceled my card and issued another .Thats all I wanted to begin with .I would never recommend this bank to anyone and as soon as I can change banks I will .All thanks to Kathy .Maury Herrera Sr
• KK

  Karma

  Sep 25, 2019
  1.0
  The worst bank of all .. Never go to that bank
• JP

  Jeff1973 P

  Jan 1, 2017
  1.0
  After the change tellers take forever, inside lobby is a mess, and if your card doesn't work on weekends, good luck. The numbers on the card don't work weekends either. I recommend any other bank other than this!

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